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Terms & Conditions

Important Note:

  • Due to currency fluctuations, Conservation Global (CG) uses € as our standard.
  • Please visit to convert from € to your currency.

Additional Notes:

  • Contributions paid by credit card are always debited in €.
  • Discount of €80 when joining multiple programs (one discount only).
  • Contributions include accommodation, activities & project donation, unless otherwise indicated.
  • Contributions are subject to change, but are fixed once the deposit is paid.

The Contract:

  • All persons applying for Conservation Global volunteer or researcher programs must complete an application form.
  • In the case of minors, a legal parent / guardian must sign an indemnity form.
  • The person or persons who have completed the forms are hereafter referred to as the clients and/or applicants. The client agrees to be bound by these application conditions.
  • No agent, representative or client of CG has any right to alter, vary or waive any of these conditions.
  • This contract, by whoever it is made and wherever it is made, is subject to and shall be governed and construed according to South African law.

Payment / Acceptance Of Application:

  • Once Conservation Global approves an online application, a provisional booking will be sent to the client via e-mail. The client must then pay 50% of the total fee to qualify or our programs (non-refundable, non-transferable, non-changeable).
  • Please note that while provisional bookings are indications of project availability, volunteer placements are only confirmed upon receipt of the 50% deposit. Airfare and other travel arrangements should only be arranged after confirmation of a volunteer placement.
  • The balance of the program price is payable in full 60 days before date of departure (for the entire program schedule). If the balance is not paid by the due date, CG reserves the right to disqualify the applicant. If an applicant applies 60 days or less before the start of the volunteer program, then the full price is payable at time of application.

Cancellation / Change By Client:

  • Any notification of cancellation must be in writing. The date on which the letter is received by Conservation Global or its agents will determine the cancellation charges applicable.
  • In the event of cancellation, the following charges apply: more than 60 days before departure for entire program schedule (50%); less than 60 days before departure for entire program schedule (100%).
  • In certain, unique situations, when agreed by all parties and to the benefit of the project (such as a change from high season to low season dates), CG may consider a date change for a €200 change fee.

Cancellation By Conservation Global:

  • CG reserves the right to cancel any program. In the event of a program being cancelled for whatever reason, the client may choose a full refund of monies paid, less any used services, or alternatively any other program that CG is in a position to offer. No further liability by CG to the client with regard to the cancellation will arise.

Unused Services:

  • In the event of a client failing to join a program, joining after departure, or leaving prior to completion, no refunds or liability will be accepted by Conservation Global.
  • Unused services may not be traded or used by other clients.
  • Any funds from unused services are donated to the Conservation Trust.
  • If a client leaves prior to completion, they must sign a release form and their participation in the program will be cancelled.

Changes to Itineraries:

  • Conservation Global does not accept any liability arising out of changes to itineraries, or any other matters relating to a program, due to factors outside its control. These factors include wars, strikes, weather, political disputes, border closures, delayed flights, etc. Any expenses incurred by the client arising out of these changes are for their own account.

Travel Documents:

  • All clients must be in possession of insurance, a valid passport, together with any necessary visas or important travel documents and required vaccinations, and the client accepts full responsibility for obtaining the same.
  • Any information or advice given by CG or its agents with regard to the above is given in good faith but CG can accept no responsibility for the information given.
  • Should a client be refused entry to any country due to incorrect or incomplete documentation, CG will not be held liable for any costs of such delays or repatriation costs for the client.

Authority on Program:

  • The client accepts that at all times the decisions of the authorities will be final on all matters for the well being of the client


  • During a program, should a client, in the sole opinion of Conservation Global its duly authorized representative, be considered unsuitable for the program for any reason including, but not limited to, being in contravention of any rules/guidelines of the program as set out from time to time or any customs/laws of South Africa, or by reason of causing difficulty, inconvenience or annoyance to other clients, staff or management, then CG may disqualify the applicant.
  • In such circumstances transportation to the nearest town will be provided.
  • CG will not be liable to make any refund to the client, and no other liability by CG to the client will arise.

Limitation of Liability:

  • Client bookings are accepted on the understanding by the client that certain risks exist as an inherent part of travel in South Africa, and clients undertake the CG programs and associated expeditions entirely at their own risk. While CG takes every precaution to ensure the safety of clients, no responsibility can be accepted for any death, injury or loss that might occur to such clients, sustained from any causes whatsoever. The client and his/her dependents, heirs, executors, administrators or assigns, hereby indemnify and hold blameless, CG, its members, employees, representatives and agents from any claims of any nature and from any liability for delay, loss, damage, injury, illness or death arising from any cause whatsoever out of events related to or occurring during a program.

Price Increase:

  • CG reserves the right to increase program prices due to any increases in fuel costs, park entrance fees or fluctuation of exchange rates.

Defamation of Character:

  • Any client found to be defaming the Conservation Global programs or the character of any program personnel will immediately be asked to leave the program without a refund from CG.
  • Any client defaming CG on social media will be sued without warnings.


  • Clients participating in excursions out of CG programs do so at their own risk. Clients are bound by the aforementioned terms and conditions and enrollment information must be complete and accurate. Any false declaration would render any claim whatsoever void and the client could further be held liable for prosecution by the laws governing South Africa.
  • Any activities undertaken during CG programs are at a client’s own risk and CG is indemnified against any claims whatsoever that may arise in connection with any injury, loss or damage during the activities at each destination or transport to and from each destination, in the knowledge that the program leaders will take all reasonable precautions for the safety and welfare of the participants. Costs in respect of any accident or illness which, in the opinion of the authorities, requires medical attention, are the client’s liability.

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Conservation Global provided a comprehensive and engaging travel experience for a group of seasoned travelers. My expectations were exceeded due to the organization’s ability to strike a balance between learning and fun, academics were firmly grounded as the motivation for all activities. We had access to sustainability focused thought leaders who were great privileges to learn from; many of whom were only accessible through this fantastic organization and their vast network of environmentalists. From a beautiful sunrise hike of Lion’s Head in Cape Town to spending time with the students at Tsiba college in Knysna, I would happily relive this trip in a heartbeat. I am grateful for Conservation Global and the time and energy they put in to ensure a memorable, inspiring and educational South African adventure for all involved.

Morgan Mellinger May 24th, 2016

I spent two weeks in South Africa with Conservation Global in a partnered trip with Franklin University Switzerland. It is safe to say that these two weeks are by far the most memorable of my life thanks to the effort Conservation Global put into both the educational and adventurous aspects of our trip. From hiking up Lion’s Head in Cape Town, diving with Great White sharks in the Indian ocean, and near encounters with the endangered White Rhinoceros, this NGO helped plan an incredible experience for my research conservation class. If it were not for Conservation Global I do not think we could have done many of the activities we did- such as engage with students at Tsiba College on issues of sustainability on our campuses, and meet and listen to Mark Rutherford lecture on how to run Gondwana Game Reserve. I will forever be grateful for these two weeks and for all of the hard work Conservation Global put into this experience!

Taylor Deems May 24th, 2016

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